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Post by Loop_Stratos on Dec 8, 2016 6:39:51 GMT -5
My friend who uses iOs can't get into a battle. After ~34s of searching for a battle, he gets the text that tells him to check his internet connection. He uses cellular data. He reinstalled this after around a year, and has tried to uninstall and reinstall, which didn't work.
Any ways to fix this? Thanks in advance.
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Post by CΛΜΡΞΓ™ on Dec 8, 2016 6:42:28 GMT -5
Close app manually (double click home button and swipe the app upwards). Only thing I can think of.
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Post by Loop_Stratos on Dec 8, 2016 7:10:06 GMT -5
Close app manually (double click home button and swipe the app upwards). Only thing I can think of. Well he said that didn't work. On another news, he said he also tried using wi-fi. I think it's likely irrelevant, but it's better to have it mentioned. |
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bmc
GI. Patton
Posts: 127
Karma: 57
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Post by bmc on Dec 8, 2016 9:23:01 GMT -5
I play ios and it is glitchy as heck. Same as what you mentioned plus my bot sometimes freezes in mid battle or at the start of the game where I see the countdown to start and then it freezes and next thing I know my team mates are halfway across the map.
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Vicious Jester
Destrier
Posts: 56
Karma: 15
Pilot name: Vicious Jester
Platform: iOS
League: Gold
Server Region: North America
Favorite robot: Grif
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Post by Vicious Jester on Dec 8, 2016 9:37:42 GMT -5
it's really a crappy written and designed game from the ground up.
If it weren't robots i would have bailed the first time i got the "check internet connection" message.
definition of "check internet message" - srsly... it can't be our fault. we are perfect and our game is perfect. it must be your phone even though you have perfect signal. thank you. devs.
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Post by lephturn on Dec 8, 2016 10:53:07 GMT -5
Download Network Ping Lite from Mochasoft from the app store. It's free. Then do a trace route from your iOS device to... anybody know what address to trace for this game?
I'm on iOS and have had no problems outside of a few warping bad guys.
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Post by boomsplat on Dec 8, 2016 10:57:49 GMT -5
I seem to have more issues when the test server is running or around that time. I'll go for days without any glitches, and then starting last Friday, the game started to do the old tricks (connection issues, return to hanger instead of squad, etc). Unsure if they are related....
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Pulse Hadron
Destrier
Posts: 85
Karma: 52
Pilot name: Pulse Hadron
Platform: iOS
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Post by Pulse Hadron on Dec 8, 2016 23:34:28 GMT -5
If I switch away from War Robots and come back I almost always have the 'check internet' at the 34s mark of MM waiting. Now I always quit the app like Camper said and this doesn't happen anymore.
I still get the 'connecting' blockage during matches but it comes and goes. Sometimes several days with no incidents but other times I can't play because every 30 seconds its 'connecting'. My speculation is it's high server load and waiting a few hours it usually clears up.
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Post by Loop_Stratos on Dec 9, 2016 6:56:39 GMT -5
He had no luck following Camper. It's still the same thing. It happens to me when i get to 34s but only once then it fixes itself.
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Post by lephturn on Dec 9, 2016 10:38:16 GMT -5
If anybody knows what server name or IP to trace, that would be huge.
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Post by Dredd77 on Dec 9, 2016 11:11:23 GMT -5
I'm on iOS. Only "glitch" I ever get is when I first log into the game, sometimes I see an empty hangar. I then wait about ten seconds or less for the data to catch up, and we're good to go. (Although I don't want to tag every post with, "I'm a new player," it does seem relevant to mention here).
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Post by Noreceipts400 on Dec 9, 2016 23:27:48 GMT -5
Download Network Ping Lite from Mochasoft from the app store. It's free. Then do a trace route from your iOS device to... anybody know what address to trace for this game? I'm on iOS and have had no problems outside of a few warping bad guys. Ive been on iOS for a while and I have connection issues with internet that's fine, not as bad as this though. I consistently have lag and damage not registering or not counting towards my total at the end eg. I play a game and it feels better then when I got over 1 mil for the first time and I apparently did 300,000, which wouldn't have been possible for the amount of kills that I got. |
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Post by Noreceipts400 on Dec 9, 2016 23:30:26 GMT -5
I play ios and it is glitchy as heck. Same as what you mentioned plus my bot sometimes freezes in mid battle or at the start of the game where I see the countdown to start and then it freezes and next thing I know my team mates are halfway across the map. Speaking of glitches on the iOS, I jumped onto one of those yellow tanks around Power Plant and I bounced off it |
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Pulse Hadron
Destrier
Posts: 85
Karma: 52
Pilot name: Pulse Hadron
Platform: iOS
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Post by Pulse Hadron on Dec 10, 2016 5:03:52 GMT -5
Pixonic may be able to help. Since it sounds like the app starts and its just battles that won't begin then your friend can choose Menu > Report an Error > Bug report. Maybe Pixonic also gets a diagnostic report with that and they can spot what's going on.
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Post by Loop_Stratos on Dec 11, 2016 1:19:52 GMT -5
Pixonic may be able to help. Since it sounds like the app starts and its just battles that won't begin then youur friend can choose Menu > Report an Error > Bug report. Maybe Pixonic also gets a diagnostic report with that and they can spot what's going on. Well he had reported twice before and both replies say to use cellular data. |
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