Finally calling pixonic out.

I have had a bad few past days, but what upsets me most is people lying. I posted a review of war robots (I continually keep redoing it so it appears every day) on the play store about the lag and was met with a reply from the developers that makes no sense. They said a support manager would gather technical data from my in-game account and determine the cause of the problem. So I did just that, opened a help menu and started a chat with a support manager. Perhaps they made it to where they could go over previous games and actually gather data?!? Nope...

Not only did they lie about being able to collect this technical data, but when I mentioned it to the support manager, including a screen shot of the reply I was given, she shrugged it off. They asked a list of 4 questions, all of which I answered, and yet was met by the response "no worries, we will surely gather all the required details, it would also help us if you could answer the previous questions..." Except I did answer them.

I have been taking screen shots of this entire interaction, if only just to prove to myself I'm not crazy as much to prove to you all how much pixonic lies. So I sent her the screenshot of me answering those questions and asked if she didn't get that message.

I can play mmorpgs on this internet, including a 25 man raid in world of warcraft, or the scorched beast queen in fallout 76, none of which lag. Yet this 6v6 game supposedly exceeds my bandwidth?!? So, I'm done being lied to. They even went so far one time as to claim there is alot going on behind the scenes and keeping track of every object can be hard... So why in the world doesn't wow or fallout lag this bad, as they have way more weapons and armor choices, let alone spells and such.

They just closed my ticket, same old same old. Zero help. No technical data collected, no review of my account at all. How do I know this? Because I dropped a league due to their crap and if they reviewed my past games they would see that as me tanking I'm sure. Yet, no ban and no fix.

So I am done, I am sending all my screenshots and evidence I've been collecting to Google and am going to ask them to remove the game. They are intentionally lying to get people to play, that's at the very least false advertising. I am more than willing to post my screenshots here too, I truly don't care anymore if I am banned or not.

I spent several hundred dollars on this game (should have bought a vr headset) in hopes of becoming a pro, yet it seems no matter how overpowered my robots are they just can't fight lag. So I'm done, I'm gonna take my loss but I'm also going to call this game out for what it is. Pixonic even said last October that they where aware of the lag and would be switching to their own server to fix it this summer. Yet the actual truth lies in the people's posts here, and that they won't even have their own server until fall. Another lie... I don't get it.

They post videos of them partying on million dollar yaughts, I've looked up how much they make a month (used to make) but they instead of spending our money wisely on the game spend it on themselves. I am no tech dumby, I've run servers myself. They could afford to run a server like Google search engine runs, but instead they just keep the team working on new robots for people to buy and new weapons.

So, please, don't do this to yourself. Do not spend any money on this game of lies and lag. I am tired of being taken advantage of by lies, and being told they care when they don't. I will spend the rest of my time I used to play this game trying to prove to Google it shouldn't be on their play store. Hope they are scared as I have no job and spend atleast 8 hours a day on the internet. Thanks for reading this if you got this far.