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Post by nightmarepatrol on Nov 19, 2017 17:04:31 GMT -5
So this is weird. All of a sudden my gold went down by 10k and my Ag shot up by about 20 million. I know that Au is becoming worthless once you get your slots and weapons... but really. Has this happened to anyone else?
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Post by cmdrperalta on Nov 19, 2017 17:06:47 GMT -5
Yes, you accidentally converted Au to Ag. Quick, before 24hours is up, send email and/or in-game support request to Pix support telling them about error and asking them to immediately reverse it and restore Au. Include time and amount you believe was converted in error. If you wait longer than 24hours they will not reverse.
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Post by nightmarepatrol on Nov 19, 2017 17:18:39 GMT -5
Crap, where the H is their email address! Can I report it from inside the game?
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Post by nightmarepatrol on Nov 19, 2017 17:40:10 GMT -5
Found the link in game. We'll see what happens.
Thanks!
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Post by _psychø on Nov 20, 2017 0:07:39 GMT -5
I stole it, to speed up my hydra upgrades.
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Post by nightmarepatrol on Nov 21, 2017 16:29:17 GMT -5
Wow, I'm getting nowhere fast with support.
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Post by cmdrperalta on Nov 21, 2017 16:55:11 GMT -5
Usually takes them at least a couple of days after the initial: An agent will contact you message.
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Post by nightmarepatrol on Nov 21, 2017 19:41:30 GMT -5
I already got an auto-responder apologizing, then stating they were busy followed by problem FAQ link. I responded that I was still out 10K gold.
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Post by bronzeknee on Nov 21, 2017 19:47:36 GMT -5
I stole it, to speed up my hydra upgrades. You are mounting the Hydras properly right? Like on a Lancelot or Haechi? |
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Post by cmdrperalta on Nov 21, 2017 20:03:22 GMT -5
Stay on them. Their policy for mistaken conversions from Au to Ag in first 24hrs is to reverse conversion but they have always refused when I have accidentally hit their suggestion button, ehich is a one-click irreversable agreeement, according to their policy.
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Post by nightmarepatrol on Nov 22, 2017 7:55:57 GMT -5
The thing is I have no recollection of doing any such thing, either deliberately or accidentally.
The crickets are loud!
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Post by nightmarepatrol on Nov 22, 2017 10:14:44 GMT -5
Well they straightened everything out. I'm good.
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Post by _psychø on Nov 22, 2017 16:46:20 GMT -5
I stole it, to speed up my hydra upgrades. You are mounting the Hydras properly right? Like on a Lancelot or Haechi? What? These two are very poor platforms for hydras, I'm running the new looking all-the-best Boa, with a a Zenit! |
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