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Post by Deleted on Aug 16, 2017 14:29:15 GMT -5
Hi guys, it's a lot of time that I'm experiencing random crashes during battles. The game suddenly freezes, I can hear no sounds and there's nothing I can do to continue the battle. No error message or pop up appears and then my iPad goes back to home. This is a big problem for me, because it makes games frustrating, affects my in game stats and can cause a loss when I squad with my clan mates. I have never had similar issues with other apps or games.
I'm not talking about the typical loss of connection. Can you help me? Have you ever had the same problem? I have sent many emails to Pixonic, but they didn't help me.
iOS, iPad Air 2.
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Post by chaz on Aug 16, 2017 14:41:31 GMT -5
I had this happen on occasion in my Ipad mini. It was never really resolved, but rebooting the device and/or reinstalling the game cut down on the frequency for a while.
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Post by Deleted on Aug 16, 2017 15:38:24 GMT -5
I had this happen on occasion in my Ipad mini. It was never really resolved, but rebooting the device and/or reinstalling the game cut down on the frequency for a while. Thanks! Did you try to restore your iPad? It's the only thing I didn't, because it's quite annoying... |
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Post by chaz on Aug 16, 2017 15:43:36 GMT -5
I had this happen on occasion in my Ipad mini. It was never really resolved, but rebooting the device and/or reinstalling the game cut down on the frequency for a while. Thanks! Did you try to restore your iPad? It's the only thing I didn't, because it's quite annoying... No, sorry, I never got that far into troubleshooting. I ended up getting a new Ipad. |
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inspirace
Trusted Contributor 
Posts: 2,670
Karma: 2,959
Pilot name: inspirace
Platform: iOS
Clan: NEW
League: Champion
Server Region: North America
Favorite robot: Rog, Griff, Carn, Doc, Rhino, Haechi, Kumiho, Bulgasari, Mender, Inquisitor, Spectre, Strider,
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Post by inspirace on Aug 16, 2017 15:46:32 GMT -5
iOS iPad Pro 9.7' - there are lags but I rarely had a complete freeze.
if you google "iPad crashing games" then there are discussions suggesting apps in "always stanby" mode, using up RAMs, and suggestions how to clean them up. I never had tried myself, but you may want to give a shot?
restoring ipad may work too,
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Post by seanh on Aug 16, 2017 15:49:37 GMT -5
My ipad does it when it hasn't been rebooted for a day or so. Something to do with the short term memory if not turned off for a while. At first i thought it was an issue with the app. I sent a note to pix user support and in fairlness to them they came back with a the explanation and a few things to try. Restarting it every day certainly appears to have fixed my issues.
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inspirace
Trusted Contributor
Posts: 2,670
Karma: 2,959
Pilot name: inspirace
Platform: iOS
Clan: NEW
League: Champion
Server Region: North America
Favorite robot: Rog, Griff, Carn, Doc, Rhino, Haechi, Kumiho, Bulgasari, Mender, Inquisitor, Spectre, Strider,
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Post by inspirace on Aug 16, 2017 16:03:00 GMT -5
My ipad does it when it hasn't been rebooted for a day or so. Something to do with the short term memory if not turned off for a while. At first i thought it was an issue with the app. I sent a note to pix user support and in fairlness to them they came back with a the explanation and a few things to try. Restarting it every day certainly appears to have fixed my issues. actually, I am also restarting my ipad very often, since it seems like restarting the iPad (or reinstalling the game) required to switch between my two War Robots accounts. even when I switch to the other Game Center ID, the game does not refresh its association with the old one until I either restart iPad or reinstall the game. it has been quite cumbersome and I am not sure this is the case for other iOS users with multiple War Robots accounts. but maybe that frequent restarting has been helping reducing chances of freeze, etc  |
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Post by Deleted on Aug 16, 2017 16:06:30 GMT -5
Thank you very much guys, I will try everything you suggested. Meanwhile, every other experience/advice is really appreciated.
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Post by acdcfan on Aug 16, 2017 20:35:33 GMT -5
Thank you very much guys, I will try everything you suggested. Meanwhile, every other experience/advice is really appreciated. What I do with my iPhone , after I have finished playing the game, is I double click on home button and it shows my all applications that are open.so it shows like this  All I do then is flick them off |
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Post by WilsonK on Aug 16, 2017 21:53:54 GMT -5
Hi guys, it's a lot of time that I'm experiencing random crashes during battles. The game suddenly freezes, I can hear no sounds and there's nothing I can do to continue the battle. No error message or pop up appears and then my iPad goes back to home. This is a big problem for me, because it makes games frustrating, affects my in game stats and can cause a loss when I squad with my clan mates. I have never had similar issues with other apps or games. I'm not talking about the typical loss of connection. Can you help me? Have you ever had the same problem? I have sent many emails to Pixonic, but they didn't help me. iOS, iPad Air 2. You're not alone, I've experienced a lot of times on my iPhone 6. Don't bother sending more than 1 email to Pix, doesn't make any difference... We can only hope update 3.0 will be good and stable for iOS! |
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