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Post by xXrobotrippinXx on Oct 3, 2017 16:16:00 GMT -5
Is anyone else getting crashes since the update? It's only when I'm in battle, usually at the beginning. War Robots has NEVER crashed on me one single time. All of a sudden since I updated this morning it's crashed on me 5 times already. I'm going to end up in LQ..
My phone IS old and I can't d/l iOS 11. So I guess it could have something to do with it but like I said, it's never crashed on me before and there's nothing in the update that says it requires iPhone 5s or better and/or ios11
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Post by operator8472 on Oct 3, 2017 16:34:33 GMT -5
Yes, the "temple" board as I call it, (one with the birds chirping in it) always locks up and freezes on me too. And the Desert board, everytime someone shoots a laser anyplace near me. Mech goes haywire just walks on it's own in whichever direction I was headed, and shooting nothing. Won't respond at all. I've had to leave a number of times the past two days because of it. As when it happens, the game just stops responding, and won't respond at all. Won't exit wont let ya claim reward/loss etc...nothing. I am a relative newb, I only started playing this game a few months ago. Man I hope I'm not in this Lq thing I hear about cause of this.
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Post by xXrobotrippinXx on Oct 4, 2017 9:37:46 GMT -5
Sent Pix a polite message asking them if they were aware of the problem and telling them I wanted to keep playing but was afraid I'd end up in LQ. Then I got this back from them this morning..
Sounds encouraging ?:
Hi!
I am sorry to hear that you faced such difficulties and apologize for the inconvenience caused.
Our team is aware of the problem with crashes which appeared in the last update. At the moment we are doing our best in order to collect enough information regarding the problem and find the best solution to it as soon as possible.
Feel free to contact us in the future in case any other issue occurs.
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Post by ⓣⓡⓘⓒⓚⓨ48 on Oct 4, 2017 9:41:08 GMT -5
Yeah, I have 11 and have crashed often since the update. I will go ahead and report it too.
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Post by xXrobotrippinXx on Oct 4, 2017 9:52:16 GMT -5
Yeah some clan mates of mine including Russel said they were experiencing it as well. Also inspirace mentioned it in his Inquisitor thread. |
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Post by elcheapo on Oct 4, 2017 11:40:28 GMT -5
I am sure pix will patch it soon.
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Post by Russel on Oct 4, 2017 11:59:59 GMT -5
Yeah some clan mates of mine including Russel said they were experiencing it as well. Also inspirace mentioned it in his Inquisitor thread. ^^this. Plus to that there's another bug, but I think it goes unnoticed due to the following: 1) Scourges are rare 2) Many people play with no sound. However for me usually the sound of Scourge replace ALL sounds in battle. So when it fired at me I can hear only "whhzhzhzhzh". |
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Post by Шɑɡɡɪή on Oct 4, 2017 12:54:30 GMT -5
Attachment Deleted. Same issue since the update. Was especially bad this AM. Probably lost a dozen beacons trying to complete the daily's. I e-mailed relevant info to PIX and the reply is shown above.
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Post by xXrobotrippinXx on Oct 4, 2017 13:23:14 GMT -5
Yeah some clan mates of mine including Russel said they were experiencing it as well. Also inspirace mentioned it in his Inquisitor thread. ^^this. Plus to that there's another bug, but I think it goes unnoticed due to the following: 1) Scourges are rare 2) Many people play with no sound. However for me usually the sound of Scourge replace ALL sounds in battle. So when it fired at me I can hear only "whhzhzhzhzh". Yes I get this too. |
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Post by [CK]erazor on Oct 4, 2017 14:34:28 GMT -5
Is anyone else getting crashes since the update? It's only when I'm in battle, usually at the beginning. War Robots has NEVER crashed on me one single time. All of a sudden since I updated this morning it's crashed on me 5 times already. I'm going to end up in LQ.. My phone IS old and I can't d/l iOS 11. So I guess it could have something to do with it but like I said, it's never crashed on me before and there's nothing in the update that says it requires iPhone 5s or better and/or ios11 Doesn't help but no issues with: - Iphone SE IOS 11 - Iphone 5S IOS 11 - Iphone 5 IOS 10 - Ipad 3 (Retina) IOS 9.35 All working fine except the old Ipad has some performance issues from time to time, mostly working just fine (with low details, no shadows of course). So my solution suggestion for you is: Make full backup with Itunes with encryption so all your saved passwords are included in backup. Wipe your device. Restore your device and restore the last state with the backup. Should all in all take less than 60 minutes if you have no 256GB device and as Apple has 1:1 Backup, everything is like it was afterwards, including the "missed calls" list. |
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Post by xXrobotrippinXx on Oct 4, 2017 15:02:05 GMT -5
Is anyone else getting crashes since the update? It's only when I'm in battle, usually at the beginning. War Robots has NEVER crashed on me one single time. All of a sudden since I updated this morning it's crashed on me 5 times already. I'm going to end up in LQ.. My phone IS old and I can't d/l iOS 11. So I guess it could have something to do with it but like I said, it's never crashed on me before and there's nothing in the update that says it requires iPhone 5s or better and/or ios11 Doesn't help but no issues with: - Iphone SE IOS 11 - Iphone 5S IOS 11 - Iphone 5 IOS 10 - Ipad 3 (Retina) IOS 9.35 All working fine except the old Ipad has some performance issues from time to time, mostly working just fine (with low details, no shadows of course). So my solution suggestion for you is: Make full backup with Itunes with encryption so all your saved passwords are included in backup. Wipe your device. Restore your device and restore the last state with the backup. Should all in all take less than 60 minutes if you have no 256GB device and as Apple has 1:1 Backup, everything is like it was afterwards, including the "missed calls" list. I'm using iPhone 5 - iOS 10 and I'm getting it. Just a few more notes: I had it happen about 5 times in 20 games yesterday. Today when I first opened the app it crashed once (only time it's done it while NOT in a game). Oddly enough, it was while I was checking the customer service chat to see what they said about the crashes.?. Since then though I've had no problems and played probably, 15 games? Just in case it was due to my old phone, yesterday, I turned down my brightness some (had it up all the way). And since then between yesterday & today I've probably played about 30 games with the only crash being the one this morning. Coincidence? Maybe. |
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Post by _psychø on Oct 4, 2017 15:22:48 GMT -5
The whales are causing too much pressure on the app and servers so the systems can't handle it  |
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Post by seanh on Oct 4, 2017 15:47:09 GMT -5
Same issue, on iOS iPad, 3 crashes last night. Emailed them, go the standard response, but also some free Au? Nice of them, but have tonnes, might get that skin for the Jessie I never use?
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Post by Deleted on Oct 5, 2017 3:35:33 GMT -5
I had one isolated crash yesterday and 5 in the last 2 hours today. I have reported it twice as well. I get a screen lockup, sound stutter then the screen goes black. I have to hit the home button and go back into the game home page. I have iOS 11 and an iPad Pro.
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Post by WilsonK on Oct 5, 2017 4:00:18 GMT -5
Is anyone else getting crashes since the update? It's only when I'm in battle, usually at the beginning. War Robots has NEVER crashed on me one single time. All of a sudden since I updated this morning it's crashed on me 5 times already. I'm going to end up in LQ.. My phone IS old and I can't d/l iOS 11. So I guess it could have something to do with it but like I said, it's never crashed on me before and there's nothing in the update that says it requires iPhone 5s or better and/or ios11 Oh no...  Which device are you using right now? |
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Post by rollinfknpower on Oct 5, 2017 6:29:37 GMT -5
I had a weird one the other day. About 30 seconds into the match the game went to the pix logo screen then it went to stats screen saying we lost. Very odd
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Post by Danny Linguini on Oct 5, 2017 7:07:31 GMT -5
I had major reconnect problems trying to play a game on my phone over mobile network yesterday. But it actually worked fine last night on my old iPad Mini over WiFi. No hiccups or glitches. I even won more games than I lost for once!
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Post by xXrobotrippinXx on Oct 5, 2017 10:17:05 GMT -5
Is anyone else getting crashes since the update? It's only when I'm in battle, usually at the beginning. War Robots has NEVER crashed on me one single time. All of a sudden since I updated this morning it's crashed on me 5 times already. I'm going to end up in LQ.. My phone IS old and I can't d/l iOS 11. So I guess it could have something to do with it but like I said, it's never crashed on me before and there's nothing in the update that says it requires iPhone 5s or better and/or ios11 Oh no... Which device are you using right now? Regular old iOS 5. It's definitely not just my phone though, as many others have reported the same problems. However, the crashes have stopped (so far, so good) and I'm not in LQ. Now if I could just afford a new phone... I had one isolated crash yesterday and 5 in the last 2 hours today. I have reported it twice as well. I get a screen lockup, sound stutter then the screen goes black. I have to hit the home button and go back into the game home page. I have iOS 11 and an iPad Pro. That sounds very typical of what I was getting. A few times the game closed out on its own but there were also a couple times I had to close it manually. As I said though, I have not gotten them again since I turned my brightness down on my phone to about halfway from full. |
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Post by seanh on Oct 5, 2017 10:34:09 GMT -5
seanh you got free Au? I didn't even get a response. Then again, I just came back off a three month break. My first day back I bought premium b/c I needed the extra silver. I tell you that b/c whenever I submitted the claim I wasn't nice or mean, just frustrated and I know it showed in my claim. I didn't threaten them or swear but I did ask for my money back since you can only gain extra silver through completing matches and it is almost impossible for me to complete a match with all the freezing, crashing and lag. Yes, I was just matter of fact. Its the second time I reported crashes, first time I got the canned response. This time I just explained again what happened and mentioned I was getting frustrated with it. Same canned response and some Au. Its still crashing though. I overgambled on the BM, so they might have me on some sort of baby whale radar (whaldar). They probably also know I have loads of Au and am pretty much all skinned up, so nice gesture, but not a whole pile of use to me. |
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Post by hi5 on Oct 5, 2017 12:08:23 GMT -5
Yeah some clan mates of mine including Russel said they were experiencing it as well. Also inspirace mentioned it in his Inquisitor thread. ^^this. Plus to that there's another bug, but I think it goes unnoticed due to the following: 1) Scourges are rare 2) Many people play with no sound. However for me usually the sound of Scourge replace ALL sounds in battle. So when it fired at me I can hear only "whhzhzhzhzh". I also get this scourge sound bug, but not always. I'm iOS and have also been crashing - 3 times today it staggered to a freeze then blackout. Also had some new staggering (visual and sound at the same time) that is different than lag/ choppy. The crashing started for me in July but had been better until v3.2. Now it's bad again. I also get the reconnecting issue as a separate bug, and I swap between a good cell signal and a 150mbs wifi so I know it's not my end. Things seem to be falling apart all over the place with War Robots, like a crippled bot with a damaged leg and only one hard point left. Edit: running iOS 10.3.3 |
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Post by carnage on Oct 5, 2017 12:28:50 GMT -5
I didn't have any crash, but very often, I can't move my robot at the beggining of the game while I see my teammates going for beacons.
Anoying especially when a beacon can be the difference between gold or no gold at the end of the game, and I don't exactly have a lot of gold.
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Post by DBCooper on Oct 5, 2017 14:56:02 GMT -5
My main account is IOS on an ipad air2. I've had crash issues once or twice an evening ever since July. Thank God no LQ on ios!
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Post by sanr on Oct 5, 2017 20:36:23 GMT -5
Ever since the update, the game has crashed 2-3 times, while in the hangar screen, but not during a match.
I face connection issues quite often now. I've also noticed that the sounds get choppy and skippy during heated battles sometimes.
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Post by WilsonK on Oct 5, 2017 21:29:12 GMT -5
Oh no... Which device are you using right now? Regular old iOS 5. It's definitely not just my phone though, as many others have reported the same problems. However, the crashes have stopped (so far, so good) and I'm not in LQ. Now if I could just afford a new phone... Ahh okay... all the best dude. Hope you can strike the lottery to get that new phone!   |
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Post by WilsonK on Oct 5, 2017 21:54:09 GMT -5
Wait, for further clarifications xXrobotrippinXx & ⓣⓡⓘⓒⓚⓨ48 , which iOS version you guys are running on that "crashes"? 11.0 or 11.0.2? So far for me, no lags nor crashes nor "reconnecting" issues have arose. I'm running iOS 11.0 on iPhone 8 Plus. |
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Post by xXrobotrippinXx on Oct 5, 2017 21:58:27 GMT -5
Wait, for further clarifications xXrobotrippinXx & ⓣⓡⓘⓒⓚⓨ48 , which iOS version you guys are running on that "crashes"? 11.0 or 11.0.2? So far for me, no lags nor crashes nor "reconnecting" issues have arose. I'm running iOS 11.0 on iPhone 8 Plus. I'm only using 10. But from talking to clan mates and others I know it's happening with 11 as well. EDIT: sorry I guess it's 10.3.3, technically. |
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Post by WilsonK on Oct 5, 2017 22:02:16 GMT -5
Wait, for further clarifications xXrobotrippinXx & ⓣⓡⓘⓒⓚⓨ48 , which iOS version you guys are running on that "crashes"? 11.0 or 11.0.2? So far for me, no lags nor crashes nor "reconnecting" issues have arose. I'm running iOS 11.0 on iPhone 8 Plus. I'm only using 10. But from talking to clan mates and others I know it's happening with 11 as well. Hopefully it's not happening with 11.0.2. I haven't updated to the latest iOS yet.. It's working perfectly fine for me. Until the next "update" that War Robots releases then I'll patch to iOS 11.0.2. |
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Post by Deleted on Oct 5, 2017 23:24:22 GMT -5
I'm only using 10. But from talking to clan mates and others I know it's happening with 11 as well. Hopefully it's not happening with 11.0.2. I haven't updated to the latest iOS yet.. It's working perfectly fine for me. Until the next "update" that War Robots releases then I'll patch to iOS 11.0.2. I have 11.0.2 and it is happening on that version for me. I originally thought it might be the reason until I have seen all of the information in this thread |
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Post by WilsonK on Oct 5, 2017 23:29:01 GMT -5
Hopefully it's not happening with 11.0.2. I haven't updated to the latest iOS yet.. It's working perfectly fine for me. Until the next "update" that War Robots releases then I'll patch to iOS 11.0.2. I have 11.0.2 and it is happening on that version for me. I originally thought it might be the reason until I have seen all of the information in this thread Oh no... means iOS 11.0.2 is one of the probable culprits...! As of now the following iOS versions are unstable: iOS 10.3.3 from xXrobotrippinXxiOS 11.0.2 from @aaarrggghhh iOS 11.0 is stable |
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Post by Russel on Oct 6, 2017 15:16:51 GMT -5
My main account is IOS on an ipad air2. I've had crash issues once or twice an evening ever since July. Thank God no LQ on ios! There is, but two map skips a day won't get you there. |
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