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Post by Pulse Hadron on Jun 1, 2020 19:51:02 GMT -5
Starting about 2 days ago I stopped getting the ad option for daily tasks, it only shows the change button. And if I use the change button twice it just switches to the 15Au change button. This has happened across all my accounts and on both my iPad and phone. On the iPad I tried deleting War Robots, resetting the ad ID, rebooting the iPad, then reinstalling War Robots and the problem persists. All other places with ad options are working normally. Any ideas?  |
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Post by T34 on Jun 1, 2020 20:01:06 GMT -5
On my smurf I have a left over task from some time ago that still has the ad reduction option. All newer tasks dont have the option to use ads. Seems like a change. Surprising tho as Pix is willing to forego ad revenue.
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Post by bayscout on Jun 1, 2020 20:06:08 GMT -5
Did you try changing them?  ? |
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Post by Heishiro on Jun 1, 2020 20:12:45 GMT -5
I only have 5pt bonus task today.. i think pixo is trying to punish F2P players..  Yes i also cant use ads for daily task. |
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Post by S1E1 on Jun 1, 2020 20:21:40 GMT -5
Same for me. Happened sometime this weekend. Ad options still work for Bonus Tasks and Clan Tasks. I took some screenshots and started a "conversation" thru in-app Help. We'll see what Pixo says...  |
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Post by Browncoats4ever on Jun 1, 2020 20:28:20 GMT -5
 At first, mine also had ‘change’ for both tasks now it has just one of them. I don’t know why, but the more difficult one doesn’t have the ‘change’ button. I never use ads to complete daily tasks because I’ll eventually complete them by normal game play. I only change when it’s a Squad task. It used to be a pain to log out and back in before the ‘change’ button would show, now it shows constantly at least for one. Yesterday both had the ‘change’ button. |
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Post by Pulse Hadron on Jun 1, 2020 20:40:52 GMT -5
Thanks for the feedback. In a way it’s good to see I’m not the only one  |
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Post by Pulse Hadron on Jun 1, 2020 20:42:14 GMT -5
Did you try changing them? ? Yes, and it just goes to the 15Au change button. |
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Post by S1E1 on Jun 1, 2020 22:26:45 GMT -5
Got a response. Doesn't make sense (saying it is a 3rd-party vendor issue), but the initial responses often don't. They tend to just see the issue category (in this case ad-related) and use generic language that isn't all that helpful.  The good news is they said they were passing it on for further investigation. But the bad news is it looks like they are passing it on to their ad partner when it seems like an in-game issue and it should be one of their people looking at the code. I opened a new chat and am following up on that. My (limited) experience so far is you got to do this a couple times to get it dealt with right. I really wish they wouldn't end the chat right after their responses so you have to do it all over again, but that's why I take screenshots :-) |
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Post by AVC on Jun 2, 2020 0:25:55 GMT -5
On FBGR you don't get ads, sadly.
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Post by cheap on Jun 2, 2020 1:18:54 GMT -5
i'am glad for the Change Task option as i have been only getting those stupid get "20AU in Squad Task" 2 of them i've had for 2 whole weeks and refuse to use my Ads to clear them.
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Post by S1E1 on Jun 2, 2020 2:30:46 GMT -5
OK so final report on going back-and-forth with customer service on this. Including the final reply from them in a screenshot below but there was more to the exchange. Overall it looks like I came full circle with them back to the answer being it's a problem on one of their 3rd-party ad vendors end. I am sure they clearly got what I was telling them (I also made sure they understood several other players were having the same problem). But it looks like the issue is vendor's extension connecting to their system. It doesn't seem to be for Daily Tasks which is why we're getting the Change button instead. That would explain why only some of us are having this problem while others aren't (also I feel like my ad selection switched around the same time as this). Anyway, they are following up with the vendor. In the meantime they suggest rebooting the device, but that didn't do jack. They did seem responsive and nice about it all tho.  |
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rhubarb
Destrier
Posts: 29
Karma: 12
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Post by rhubarb on Jun 2, 2020 3:42:48 GMT -5
Had this issue going back to before Christmas- only recently discovered that its because ive been using a vpn. With it active, all 'watch ad and get reward'tasks are unavailable, and i can only change, rather than add progress to dailies. Disabling vpn and restarting game (and waiting a few mins) brings them back.
Info current as of 11hrs ago.
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Post by Method Games[YT] on Jun 2, 2020 3:45:36 GMT -5
Did you try turning it off and then back on?
Nah I'm kidding. I have the same issue. I just put it down to Pix being Pix and want us to actually play the games to get those rewards rather than just logging in and claiming them through ads.
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Post by Pulse Hadron on Jun 2, 2020 8:20:38 GMT -5
Did you try turning it off and then back on? Nah I'm kidding. I have the same issue. I just put it down to Pix being Pix and want us to actually play the games to get those rewards rather than just logging in and claiming them through ads. Yeah, this is only a problem for me on a smurf account I’ve practically stopped playing. Only checking in every day to play the free ads for gold which is spent on boosting a pilot skill. Now my playless income has dropped 42% |
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Post by Koalabear on Jun 2, 2020 8:33:52 GMT -5
For me, the issue seems to only affect the tasks that do not need squad play, ie, play with squad and win 3 times. Those kinds of tasks, I can still use an ad to skip or speed up. The other tasks that can be done alone, like kill 18 bots, capture 18 beacons, liberate 13 hostile ones, those I can't skip. At least I can still change the 13 hostile beacon one. I hate that task! The only times I've ever completed those without ads are when I run my Loki and find a "friendly" red Loki trying to do that task too and we swap a beacon until one of our team mates arrive and kills the other.
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Post by Jeb on Jun 2, 2020 10:00:11 GMT -5
It's definitely selective, because I've had it in Daily Tasks. Sometimes one is available and one isn't. Like today, the "Come in 1st-3rd while playing in a squad" task allowed the ad option but the "Liberate 13 Hostile Beacons" did not. Yesterday, neither of the Daily Tasks had the ad option. My theory was that there are categories of Daily Tasks and/or it had to do with having just gone up from DIII to C at our clan level, but apparently not the latter.
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Post by chiseler on Jun 2, 2020 11:24:54 GMT -5
something weird went on a couple days ago with the ads. the setup on mine changed 3 days ago too
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Post by Pulse Hadron on Jun 2, 2020 20:26:43 GMT -5
It's definitely selective, because I've had it in Daily Tasks. Sometimes one is available and one isn't. Like today, the "Come in 1st-3rd while playing in a squad" task allowed the ad option but the "Liberate 13 Hostile Beacons" did not. Yesterday, neither of the Daily Tasks had the ad option. My theory was that there are categories of Daily Tasks and/or it had to do with having just gone up from DIII to C at our clan level, but apparently not the latter. Yeah I’ve seen the same thing, most will have the change button but one will have the ad option. Very weird and as a programmer it’s hard to imagine how this is a problem on the ad vendors end, but then I don’t know what they’re dealing with. I can say I’ve played a few other games with ads and none of them ever had the problems that plague Pix. Ads not being available when they should be, ads that play when not actually available and don’t give any credit, ads that won’t close, ads that are just a black screen, ads that automatically open Safari or the App Store, ads that are inappropriate for the age range of this game. Pix really chose the crumbiest, slimiest ad vendor around. |
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Post by Pulse Hadron on Jun 2, 2020 21:16:14 GMT -5
Just had this happen... was looking at 4 daily tasks, all with the change button. Hit change on one of them, didn’t like the new task so hit ‘change’ again but an ad started. What?! Didn’t want that so quit then restarted and see that that daily task now has the ad option (but the other 3 still don’t). I hit change on another daily task and it too had the ad option appear. No more replacement points but it appears maybe they are tinkering with it.
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Post by S1E1 on Jun 5, 2020 6:16:55 GMT -5
Looks like it's been fixed (for me at least). My new Daily Tasks just loaded and the ad option was back. Ran it 3x to complete the one task, no problems.  |
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Post by Koalabear on Jun 5, 2020 7:08:30 GMT -5
It's official! I can't find a rhyme or reason for this. I didn't finish my task from yesterday, got two new ones: 2M damage and 13 hostile beacons. I changed the 13 hostile beacons and got this:  And before you think it's because I hit Change, I've hit it before only to get another task that had no ad and when I Change it again, I'll get another task and then it'll cost me 15 gold to change it again. Weird. |
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Post by bluroblur on Jun 5, 2020 8:21:26 GMT -5
Those tasks that are past 24hr cannot be completed by using vids. You can only "change" them to a new task, which instantly become new therefore able to use vids. Or u slowly finish the task slowly.
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Post by Jeb on Jun 5, 2020 10:58:55 GMT -5
Those tasks that are past 24hr cannot be completed by using vids. You can only "change" them to a new task, which instantly become new therefore able to use vids. Or u slowly finish the task slowly. That's not it because I clear all of the dailys every day. |
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Post by Pulse Hadron on Jun 5, 2020 19:36:49 GMT -5
Those tasks that are past 24hr cannot be completed by using vids. You can only "change" them to a new task, which instantly become new therefore able to use vids. Or u slowly finish the task slowly. The behavior is inconsistent. Usually new tasks have the change button but a couple times one of the tasks has the change button and the other has the ad option. And one time hitting the change button made it switch to ads but this hasn’t happened since. It’s quite fubared and I hope it doesn’t creep into other ad places. Also typing “fubared” gets autocompleted to “fun Ares” which is so wrong. |
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Post by barksley on Jun 5, 2020 19:54:24 GMT -5
Personally i have a mixture. Some have adds, some dont.
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Post by aaronc on Jun 5, 2020 21:15:00 GMT -5
Today I have no add option for anything. Played half a dozen games. Restarted the app many times and tried selecting all the different areas, settings, supply drop, upgrade etc.
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Post by cheap on Jun 5, 2020 22:17:30 GMT -5
for me the Ad to clear Task only Pops Up when i'am already half way done with a Task.
ie. Ad option goes up when i'am half way done with the 2.5million Dmg Task, no ads till i clear at least around 1.6 or 1.7 million in dmg.
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Post by Pulse Hadron on Jun 9, 2020 21:55:17 GMT -5
Hey, the ads came back for me.
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Post by Heishiro on Jun 9, 2020 22:05:55 GMT -5
Same here ads are ok today
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