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Post by Wife is Pissed on Mar 11, 2020 5:57:41 GMT -5
5.8 finally hit Facebook Gameroom this morning. However, every time I download the full 820 MB and it starts to run, it will not load to the hangar and says "Unable to connect to Facebook. Please try again." Any other FBGR users out there having this problem?
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alex71
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Posts: 2
Karma: 1
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Post by alex71 on Mar 11, 2020 7:50:06 GMT -5
5.8 finally hit Facebook Gameroom this morning. However, every time I download the full 820 MB and it starts to run, it will not load to the hangar and says "Unable to connect to Facebook. Please try again." Any other FBGR users out there having this problem? Hi, I ve the same problem. After dowloading of 820M the message of unconnection to facebook appair. I tried to download the game again but the result is the same. I dont think the problem is facebook or account of facebook because I can connect easly with them. I hope someone will resolve this issue because it is not very intelligent the game upgrading everytime to reload the game, wasting 820M user data. |
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Post by Wife is Pissed on Mar 11, 2020 16:12:33 GMT -5
Is anyone else still having this problem?
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Post by Wife is Pissed on Mar 11, 2020 17:04:59 GMT -5
I just did a full uninstall and reinstall of Facebook Gameroom. That did NOT fix the problem.
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Post by Wife is Pissed on Mar 11, 2020 19:55:13 GMT -5
I just checked the War Robots Facebook page, and a ton of people are having the same problem with the update for FBGR as I am. If you are running FBGR just fine right now, please respond to this thread.
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Post by snk on Mar 11, 2020 21:54:23 GMT -5
I had to download 800+m everytime i play War Robots, I reinstall FBGR didn't fix, i removed War Robots from FBGR and reinstall it, it looks fine now.
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2i2i
Recruit
Posts: 3
Karma: 1
Pilot name: 2i2i
Platform: Facebook
League: Champion
Server Region: Asia
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Post by 2i2i on Mar 11, 2020 23:55:31 GMT -5
1. Remove War Robots from FBGR
2. Log out from FBGR
3. Delete all War Robots associated file from hard drive
4. Log in FBGR
5. Install War Robots
That's how I do it. Hope it helps.
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Post by AVC on Mar 12, 2020 0:08:44 GMT -5
I had to DL the 820 (again, 2nd time)). But it ran fine.
I Dl'd the 820 the first time yesterday, which changed the task menus. This time it added the event.
As I write I just exited the game, and sure enough, it want's to DL the 820MB AGAIN! This issue has happened before, and it's a PITA, but last time got fixed in a day or so.
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Post by Wife is Pissed on Mar 12, 2020 5:42:42 GMT -5
Mine is working now as of 11 PM Central Time last night. I didn't do anything special to fix it. It just decided it wanted to work after a while I guess.
My 1st free Event Box yielded a graphite Phantom skin. I have 6500 components towards one, so I might finish it now. I always thought the Oni paint was ugly.
Well worth the wait for a prize that is actually decent.
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Post by silverfox0101 on Mar 22, 2020 7:05:34 GMT -5
![]()  Same issue here, after tried everything below, still can't log in. - delete War Robots - log out FBGR - uninstalled FBGR - delete all War Robots folder & files in C drive - delete all FBGR folder & files - restart PC - restart modem / internet connection - stop antivirus - installed FBGR - login FBGR - download War Robots - wait, and wait, still waiting... STUCK!! need help here, guys! |
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alex71
Recruit
Posts: 2
Karma: 1
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Post by alex71 on Mar 24, 2020 8:22:55 GMT -5
I tried to contact Pixonic for the FBGR issue. I sent some emails but I didn 't receive any solutions about the question why "unable to connect to Facebook". They close the issue immediatly....what support is this?  After 10 days I remain with the problem and I can not play to war robots. Now I m to home for isolation...Italy is a red zone for covd19,  and I hoped to upgrade my bots using the much time avaiable. Pixonic !!! Please answer to issue |
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2i2i
Recruit
Posts: 3
Karma: 1
Pilot name: 2i2i
Platform: Facebook
League: Champion
Server Region: Asia
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Post by 2i2i on Mar 24, 2020 8:54:49 GMT -5
I tried to contact Pixonic for the FBGR issue. I sent some emails but I didn 't receive any solutions about the question why "unable to connect to Facebook". They close the issue immediatly....what support is this? After 10 days I remain with the problem and I can not play to war robots. Now I m to home for isolation...Italy is a red zone for covd19, and I hoped to upgrade my bots using the much time avaiable. Pixonic !!! Please answer to issue
when encounter this issue. i just log out FBGR. then log in back. normally it will resolve the issues.
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Post by AVC on Mar 25, 2020 0:23:41 GMT -5
I just uninstalled FBGR and reinstalled.
There is a drop down selection for why you are uninstalling.
Sadly, one of the options is "not working, reinstalling to fix issues"or words to that effect
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Post by silverfox0101 on Mar 25, 2020 3:01:18 GMT -5
I tried to contact Pixonic for the FBGR issue. I sent some emails but I didn 't receive any solutions about the question why "unable to connect to Facebook". They close the issue immediatly....what support is this? After 10 days I remain with the problem and I can not play to war robots. Now I m to home for isolation...Italy is a red zone for covd19, and I hoped to upgrade my bots using the much time avaiable. Pixonic !!! Please answer to issue Yea, I was thinking the same. I've drop pixonic an email at wr_gameroom@pixonic.com, but no reply at all, could they've been quarantine at home because of the corona virus? btw, it's been the 4-5 days since I last play. |
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Post by silverfox0101 on Mar 27, 2020 12:25:46 GMT -5
Hi all, got some good news to share with you guys.
Few days ago I email to wr_gameroom@pixonic.com and there is no response. So I email again to wwr_support@pixonic.com and this time they responded. After exchanging a few emails we found out it was the internet connection problem. What makes me curious is, besides playing War Robots, I'm using my home wifi no trouble at all, browsing web, watching youtube videos, facebook, even play other FBGR games...etc. So gonna check with my internet service provider tomorrow and see.
If anyone out there is having the same issue, I suggest you do as below :
(Only for PC Facebook Gameroom)
- Go to window start, search "cmd"
- key in "PING grmwarrobots.pixapi.net"
- check is the packets received or not?
- key in "TRACERT grmwarrobots.pixapi.net"
- wait for 30 hops result
- you should see some numbers and how the signal was send from one place to another
- if you get many * and "Request timed out", which mean you're having connection problem. That you'll need to consult your internet service provider.
*Tip
For my case, since I can still connect to the internet with home wifi, I'll try to connect with my cellphone internet, after login I switch back to home wifi.
I hope this will help you guys, good luck! See you in the game, pilots!
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and I hoped to upgrade my bots using the much time avaiable.