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Post by Pilot LemonX on Mar 3, 2017 8:31:44 GMT -5
I lost my account and i can't find it and i don't have account id. Only i know my account name and other information related to the games, how should i recover my account? Google play sign in is not working. My account name is Pilot LemonX. I send message to support team but no response :-(
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Post by Dredd77 on Mar 3, 2017 8:34:55 GMT -5
Just be patient, from what we've seen Pixo is stellar when it comes to restoring accounts.
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Post by Blurred Vision on Mar 3, 2017 8:38:24 GMT -5
Typically, Pixonic can recover your account and hangar, progress, etc. I took a screenshot of my hangar (including pilot ID, not just pilot name), and Pixo recovered everything in two or three days. I've found that it takes Pixonic at least a full day to reply to your first email, so if you just sent it, have patience. Unfortunately they're closed on weekends, so if you just contacted them today you might not get a response until next week.
Hope it all works out for you.
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