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Post by Why? on Oct 10, 2017 9:29:29 GMT -5
So, uh suddenly today my account was suspended in suspicion of foul play.
Thing is, I didn't play foul. Well, the only thing you can consider foul is I tanked from Silver I to Silver II due to the Dash bot deluge. Yeah, not even a 100 point tanking. Neither did I use any cheats or hacks. I play by emulators though.
So, what gives?
Btw, recently though I had to paste my player ID on War Robots FB page for a contest and I won too. Might this be jealous crowds reporting me or something? Or is it the mild tanking?
Also, what do I do?
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Post by wildboar on Oct 10, 2017 9:31:36 GMT -5
appeal
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Post by Why? on Oct 10, 2017 9:33:33 GMT -5
They don't reply though. I sent one quite a few hours ago, got some automated reply in response that hinted I used some hacks. It's something like to tell them what I used. I didn't use anything except Memu.
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Post by threl on Oct 11, 2017 21:15:26 GMT -5
Yeah, theie support is a bit spotty. I had an issue, not with this but with syncing, and it took two weeks or so of robots until an actual human responded. (Shoutout to Vitaliy) Gowever, generally it takes time but support will follow through. If they don’t or you don’t want to wait, you can try asking them about it on fb.
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Post by WilsonK on Oct 11, 2017 22:17:01 GMT -5
They don't reply though. I sent one quite a few hours ago, got some automated reply in response that hinted I used some hacks. It's something like to tell them what I used. I didn't use anything except Memu. It might be because they detected that you're logged into your account via an emulator... keep writing in every 24 hours, I'm sure they'll help you out.
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Post by Why? on Oct 12, 2017 23:26:10 GMT -5
They don't reply though. I sent one quite a few hours ago, got some automated reply in response that hinted I used some hacks. It's something like to tell them what I used. I didn't use anything except Memu. It might be because they detected that you're logged into your account via an emulator... keep writing in every 24 hours, I'm sure they'll help you out. Seems like they turned on some new anti-cheat software and it's been getting a lot of false positives. They lifted the ban very helpfuly though!
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Post by WilsonK on Oct 12, 2017 23:46:26 GMT -5
It might be because they detected that you're logged into your account via an emulator... keep writing in every 24 hours, I'm sure they'll help you out. Seems like they turned on some new anti-cheat software and it's been getting a lot of false positives. They lifted the ban very helpfuly though! That's good to hear that they lifted the ban! Yay to more grinding now! Hahaha they gotta work on their anti-malicious software detectors.. some are really innocent but unfortunately may appear to be malicious...
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Post by Danny Linguini on Oct 13, 2017 6:27:42 GMT -5
Meanwhile 12/12 hangars are still tanking down to Bronze with zero consequence.... SMH
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Post by amoebastudios on Oct 13, 2017 12:33:38 GMT -5
I learned a new term today: Mild Tanking.
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Post by Why? on Oct 13, 2017 12:44:53 GMT -5
I learned a new term today: Mild Tanking. Well, I'm not proud of it. But I've learnt there is a place for slugging through hardships and gaming for relaxation isn't one of them. I'd rather avoid full hangars of 12/12 Dashes.
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Post by angelromar on Dec 2, 2017 9:59:21 GMT -5
MY ACCOUNT GOT SUSPENDED...DUE TO FOUL PLAY... WHEN DO I GET MY ACCOUNT TO GET UNBLOCKED? HOW MANY DAYS WILL YOUR ACCOUNT TO GET UNBLOCKED? PLEASE IF YOU KNOW SOMETHING TELL ME..IM VERY SAD. I WORKED HARD ON MY ACCOUNT... PLEASE HELP ME..
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Post by acdcfan on Dec 3, 2017 1:39:38 GMT -5
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Post by frunobulax on Dec 3, 2017 9:31:49 GMT -5
MY ACCOUNT GOT SUSPENDED...DUE TO FOUL PLAY... WHEN DO I GET MY ACCOUNT TO GET UNBLOCKED? HOW MANY DAYS WILL YOUR ACCOUNT TO GET UNBLOCKED? PLEASE IF YOU KNOW SOMETHING TELL ME..IM VERY SAD. I WORKED HARD ON MY ACCOUNT... PLEASE HELP ME.. Your caps lock seems to be stuck.
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Post by hyderier on Dec 3, 2017 9:42:15 GMT -5
MY ACCOUNT GOT SUSPENDED...DUE TO FOUL PLAY... WHEN DO I GET MY ACCOUNT TO GET UNBLOCKED? HOW MANY DAYS WILL YOUR ACCOUNT TO GET UNBLOCKED? PLEASE IF YOU KNOW SOMETHING TELL ME..IM VERY SAD. I WORKED HARD ON MY ACCOUNT... PLEASE HELP ME.. You need to contact Pixonic support. They do have one. I have gotten an accidental silver purchase (to the tune of losing 2500 Au) reversed about half a year ago, so at least back then it was working. And, it pays to be polite (as always when you are asking others to do things for you, even if it is their job), even if you feel distressed or angry.
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grondak
Destrier
Posts: 68
Karma: 37
Pilot name: Grondak
Platform: iOS
League: Gold
Favorite robot: Hover
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Post by grondak on Dec 3, 2017 9:46:09 GMT -5
"Mild tanking" - just had a team of 3 in the same clan try and throw a match by appearing with 5 lvl 1 ECU Cossacks (each!!) and not cap any beacons (in Gold 3) Sadly for them we still won because the other team seemed to have self destructing static robots ?
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Post by hyderier on Dec 3, 2017 10:34:25 GMT -5
"Mild tanking" - just had a team of 3 in the same clan try and throw a match by appearing with 5 lvl 1 ECU Cossacks (each!!) and not cap any beacons (in Gold 3) Sadly for them we still won because the other team seemed to have self destructing static robots ? So let no-one say that tanking doesn't take skill. Clearly the reds had higher tanking skill, and successfully defeated your blue tankers in losing.
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peterpete
Destrier
give me gold lol
Posts: 104
Karma: 17
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Post by peterpete on Dec 4, 2017 7:07:02 GMT -5
Rhino I seen u on my old account I definitely know your not a cheat or hacker what you are is a good player Don't worry I got your back
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Post by AzureAura on Dec 4, 2017 7:10:57 GMT -5
MY ACCOUNT GOT SUSPENDED...DUE TO FOUL PLAY... WHEN DO I GET MY ACCOUNT TO GET UNBLOCKED? HOW MANY DAYS WILL YOUR ACCOUNT TO GET UNBLOCKED? PLEASE IF YOU KNOW SOMETHING TELL ME..IM VERY SAD. I WORKED HARD ON MY ACCOUNT... PLEASE HELP ME.. "Stop it." "Get some help"
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Post by georgehatami on Apr 19, 2018 6:33:21 GMT -5
So, uh suddenly today my account was suspended in suspicion of foul play. Thing is, I didn't play foul. Well, the only thing you can consider foul is I tanked from Silver I to Silver II due to the Dash bot deluge. Yeah, not even a 100 point tanking. Neither did I use any cheats or hacks. I play by emulators though. So, what gives? Btw, recently though I had to paste my player ID on War Robots FB page for a contest and I won too. Might this be jealous crowds reporting me or something? Or is it the mild tanking? Also, what do I do? Hi my dear My account on last day get out and tell me : your account susspended for suspection foul play ! And now i sent email more then 10 and not get answer ! I’m so worry and sad :/
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Post by Why? on Apr 19, 2018 6:53:50 GMT -5
So, uh suddenly today my account was suspended in suspicion of foul play. Thing is, I didn't play foul. Well, the only thing you can consider foul is I tanked from Silver I to Silver II due to the Dash bot deluge. Yeah, not even a 100 point tanking. Neither did I use any cheats or hacks. I play by emulators though. So, what gives? Btw, recently though I had to paste my player ID on War Robots FB page for a contest and I won too. Might this be jealous crowds reporting me or something? Or is it the mild tanking? Also, what do I do? Hi my dear My account on last day get out and tell me : your account susspended for suspection foul play ! And now i sent email more then 10 and not get answer ! I’m so worry and sad :/ They'll take about 5-6 days to answer.
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Post by frunobulax on Apr 19, 2018 22:52:30 GMT -5
They don't reply though. I sent one quite a few hours ago, got some automated reply in response that hinted I used some hacks. It's something like to tell them what I used. Expect a message after a few days claiming that they have more customer support requests than usual, referring you to the FAQ, and letting you know that you can resubmit your issue if the FAQ doesn't answer your question.
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Post by mechtout on Apr 19, 2018 23:13:04 GMT -5
wow saw someone on FB get suspended too. Pix droppin the ban hammer lately
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Post by frunobulax on Apr 20, 2018 3:32:08 GMT -5
wow saw someone on FB get suspended too. Pix droppin the ban hammer lately Well, that would be a first. They don't even ban loaders let alone tankers, so I guess you'd have to play with refunds to get banned. I wish they had a lot more Molots, aka hammers.
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Deleted
Deleted Member
Posts: 0
Karma:
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Post by Deleted on Apr 20, 2018 6:57:48 GMT -5
I learned a new term today: Mild Tanking.
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Post by emanrelram on Jul 5, 2019 21:48:37 GMT -5
How do you find out if your account is suspended? I have not received an email confirming why it was done.
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Post by emanrelram on Jul 5, 2019 21:50:36 GMT -5
How do you find out if your account is suspended? I have not received an email confirming why it was done.
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Post by BossieBos on Jul 6, 2019 3:20:20 GMT -5
How do you find out if your account is suspended? I have not received an email confirming why it was done. Not being able to play would be a sign, I guess.
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Post by GuitarGuy on Jul 6, 2019 16:04:41 GMT -5
Meanwhile 12/12 hangars are still tanking down to Bronze with zero consequence.... SMH I didnt think this was possible anymore? I thought I heard something to the effect of " you can only loose 500 league points from your maximum attained" ? Interesting..
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Post by JARVIS on Jul 6, 2019 16:52:45 GMT -5
Meanwhile 12/12 hangars are still tanking down to Bronze with zero consequence.... SMH I didnt think this was possible anymore? I thought I heard something to the effect of " you can only loose 500 league points from your maximum attained" ? Interesting.. Look at the date
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Post by Why? on Jul 7, 2019 9:16:21 GMT -5
Ya'll stop necroing posts lol
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